Privacy policy

Who we are

This website is operated by Tenantwerk. You can reach us about privacy at hallo@tenantwerk.de.

What we collect when you visit

Our hosting provider processes server log data when a page is requested: IP address, date and time, the page requested, the referring URL, browser type and operating system. We use this to keep the site running and secure. Log files are deleted after a short retention period.

We measure usage of the site with our own analytics, running on our own server. It records the page viewed, the referring domain, device type, browser and operating system family, language, and a salted hash of IP address and browser identifier that changes every day. The IP address itself is not stored and the hash cannot be linked across days. We also record, anonymously, which sections of a page were in view and for how long, how far a page was scrolled, and which links and buttons were clicked. Without your consent to analytics, nothing is stored on or read from your device. With consent, a random session identifier and campaign parameters are kept in your browser's session storage until you close the tab. This data is not shared with third parties.

What we collect when you contact us

When you send a request through a form, use the pricing estimator or email us, we process the details you provide (name, email address, optional phone number and company, your message and the scope you selected) together with the page and campaign the request came from. We use this information only to respond to you, prepare a proposal and, if we work together, to perform the contract. We do not sell personal information and we do not share it for advertising.

Cookies and third-party services

We set one strictly necessary cookie that stores your cookie choice. Analytics and marketing services from third parties, if any are active, load only after you opt in. You can review the active services and change or withdraw your choice at any time using the cookie settings.

Service providers

The website and its database are hosted on servers in Germany. Email is delivered through our email provider. These providers process data on our behalf and only as instructed.

How long we keep data

Requests and correspondence are kept for as long as needed to handle your inquiry and any resulting business relationship, and afterwards for as long as legal retention duties require. Analytics data is kept in aggregated, non-identifying form.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct or delete it, or object to its use. Depending on where you live, for example in the European Union, the United Kingdom or certain US states, you may have additional rights under local privacy law, including the right to lodge a complaint with a supervisory authority. To exercise any of these rights, contact us at the address above. We will not treat you differently for doing so.

Children

This website is intended for businesses. It is not directed at children, and we do not knowingly collect personal information from anyone under 16.

Changes

We update this policy when the website or the services we use change. The current version is always available on this page.